Citizen Complaint Procedures
Filing a ComplaintAll complaints made by any party pertaining to CCGPD policies or procedures, or that allege officer misconduct, shall be documented and thoroughly investigated. Citizens who have made complaints in whatever format should expect action. Further, all complaints shall be accepted in a courteous, understanding, and professional manner.
Who May Complain?Any person who is the object of, witnesses, or has direct knowledge of, CCGPD employee misconduct may file a complaint with the College.
How to File a ComplaintComplaints may be made using the
Complaints may be submitted in a number of different ways. These include:
- In person or in writing. Complaints may be submitted in person or in writing at the following locations:
Brunswick Campus: Submit complaints to the Campus Police Department, Andrews Building One College Drive, Brunswick, Georgia 31520.Camden Campus: Submit complaints to the Campus Police Department (Room 131-F), 8001 Lakes Boulevard, Kingsland, Georgia 31548.
- Mail. Complaints may also be submitted through the mail by address them to the Chief, Campus Police Department at either of the above addresses, depending upon location.
- Telephone. Complaints may also be submitted telephonically by calling the following numbers:
Brunswick Campus: To file a complaint telephonically during regular business hours (8:00 a.m. - 4:30 p.m. Monday through Thursday), call 912.279.5819. For all other times, please call 912.258.3133.Camden Campus: To file a complaint telephonically during regular business hours (8:00 a.m. - 4:30 p.m. Monday through Thursday, call 912.510.3306. For all other times, please call 912.552.5277.
- Electronically. Complaints may also be submitted electronically by completing and submitting the
Anonymous ComplaintsAnonymous complaints against CCGPD personnel, or complaints from citizens who wish their names to be held in confidence, shall be accepted for investigation. However, anonymous complaints are sometimes difficult to substantiate, as the complainant is unavailable for re-interview. Thus, citizens offering anonymous complaints should be advised that the College's ability to investigate the complaint may be limited by their anonymity.
For more information, call: 912.279.5819