Mariners Access Card (MAC)

Dining Dollars and Coastal Cash accounts are linked to your Mariner Access Card (MAC). The MAC enables you to easily use these funds.

• Dining Dollars: Residential students can make purchases at any campus dining location using their Dining Dollars meal plan. After you select items for purchase, the cashier will swipe/tap your card and deduct the total dollar amount of your purchase from your Dining Dollars meal plan. Purchases made at the Dockside Deli using Dining Dollars are tax-free. If the funds in your Dining Dollars meal plan are insufficient to cover your purchase total, the remaining funds may be withdrawn from your Coastal Cash account. If you have insufficient funds in your Coastal Cash account, you will be asked to pay the remaining balance out-of-pocket.
• Coastal Cash: All students can add Coastal Cash for use on MAC in the bookstore, the campus dining facilities, and at several vending and copy machines on both campuses. Adding money to your Coastal Cash account is easy. 

Adding funds to your Coastal Cash account is quick and easy – both online and in person, using the PHIL Machine.

Online:

Students can log into the eAccounts website to add funds to their Coastal Cash account, as well as check their balance and view statements for the account. Once you have been issued your MAC card, please visit the eAccounts website and complete an easy one-time registration and confirmation of your student ID number. You will be able to use eAccounts immediately to make a deposit onto your Coastal Cash account using your debit or credit card ($20 minimum for debit/credit deposits). The funds will be available immediately for use!

Students: Is a parent or family member paying for your books this semester? Make it easy – anyone can make a guest deposit onto your Coastal Cash account at anytime using the eAccounts website! If you are already registered with eAccounts, and if the guest knows your last name and Campus ID number (9200*****), then they can make a deposit onto your Coastal Cash account. Guests will not have access to any of your personal or account balance information – they will only be able to make a deposit. Once the deposit is made, the funds will be available immediately for use on your MAC card in the bookstore, the Campus Dining Facilities, as well as at several vending and copy machines on both campuses.

Please remember – funds deposited onto your Coastal Cash account cannot be withdrawn, except upon graduation or if you permanently leave the College.

On-Campus PHIL Machine:

Got cash? The PHIL machine, located in lobby of Lakeside Village, is a quick and easy way to deposit money onto your Coastal Cash account. This machine will allow you to make a deposit using cash, debit, or credit card. To make a deposit, select “Deposit Coastal Cash,” insert your MAC card with the black magstripe facing up and remove it quickly. The screen will prompt you on how to complete your transaction based on if your deposit is cash or debit/credit card. Once your deposit is complete, the funds will be available immediately on your MAC card. Now you can make copies in the library without having to carry around a bunch of change, as well as make purchases at the bookstore and several vending machines on both campuses!

The Mariner Access Card is associated with the appropriate campus meal plan for each customer. There are three appropriate accounts on the Mariner Access Card that can be used for on-campus dining:

• Meal Plan
• Dining Dollars
• Coastal Cash

Please advise the cashier at each location which method you want to use to pay! You can swipe the MAC in these campus dining locations:

Mariners Galley (Brunswick Campus)

MEAL PLAN TRANSACTIONS

If you have a Residential Student, Commuter Student, or Faculty/Staff meal plan, your MAC card will be swiped as you enter the dining facility, and one all-you-care-to-eat meal will be deducted from your plan. It’s as simple as that! You can always keep an eye on your remaining meals by using the eAccounts site.

DINING DOLLARS TRANSACTIONS

Dining Dollars are included in select meal plans and can be used at any of the Campus Dining Facilities! The MAC card will be swiped when you enter the dining facility, and the price of the meal being served will be deducted from your Dining Dollars account.

Monday – Friday

• Breakfast | 7:00 am – 10:00 am | $6.50
• Lunch | 11:00 am – 4:00 pm | $8.50
• Dinner | 5:00 pm – 8:00 pm | $9.50

Saturday – Sunday

• Brunch | 11:00 am – 1:00 pm | $8.00
• Dinner | 5:00 pm – 7:00 pm | $9.50

All meals include a drink. When you use your Dining Dollars meal plan, your meal price also includes tax.

Use eAccounts to view your remaining Dining Dollars account balance!

Dockside Deli

The Dockside Deli can be accessed with the Dining Dollars meal plan and with Coastal Cash. Always notify the cashier which account you want to pay with!
Meal Plans are not accepted at Dockside Deli locations.

DINING DOLLARS

Students can make purchases at any campus dining location in either Brunswick or Camden locations using their Dining Dollars meal plan. After you select items for purchase, the cashier will swipe your card and deduct the total dollar amount of your purchase from your Dining Dollars meal plan. Purchases made at the Dockside Deli using Dining Dollars are tax-free.

If the funds in your Dining Dollars meal plan are insufficient to cover your purchase total, the remaining funds may be withdrawn from your Coastal Cash account. If you have insufficient funds in your Coastal Cash account, you will be asked to pay the remaining balance out-of-pocket.

COASTAL CASH

After you select items for purchase, the cashier will swipe your MAC card and deduct the total dollar amount of your purchase plus the amount of sales tax from your Coastal Cash account. If the funds in your Coastal Cash account are insufficient to cover your purchase total, you will be asked to pay the remaining balance out-of-pocket.

More Dining Information

Have a general dining or meal plan question? Visit the College of Coastal Georgia Dining webpage for great detailed information.

Want to connect with a real person? Email your questions to Phyllis Broadwell.

If you believe your MAC card has been lost or stolen, please take action right away to deactivate your card to prevent it from improper use.

Deactivation by Card Office

Come to the Card Office to request a new MAC card. There is a $25 fee to replace a lost, stolen, or damaged card.

When your new card is made, your old card is automatically deactivated and the funds on your Coastal Cash account, Dining Dollars, and meal plans will automatically transfer to your new card. It’s as simple as that!

Online Deactivation (eAccounts, 24/7)

This method of card deactivation can be used any time, from any computer or the eAccounts app.

1. Login to your user account on the eAccounts site.
2. Click on the “Card Service” tab, or the “Deactivate Card” link in the right side menu.
3. Confirm that the card in the menu is yours, and click the “Deactivate Card” button.
4. Once your deactivate card request is submitted, your card will immediately be deactivated. You will receive a confirmation e-mail.
5. If you locate your lost card before it is replaced, you can reactivate the card by clicking “Activate Card” on the same page.
6. If your plastic card is truly lost or stolen, come to the Card Office to request a new MAC card. When your new card is made, funds on your Coastal Cash account will automatically transfer to your new card.

Does it cost anything to get a new MAC card?

Yes! The MAC card replacement fee is $25 for students requiring a plastic card, so please try to keep it safe!

If you had your Act Card previously on an iPhone and now have a new one, you will need to remove your card from the old iPhone before setting up a new device. Please follow these steps for removing card:

• On your new iPhone, navigate to Settings, then tap the very top selection (the section with your name) to go into your iCloud settings.
• Scroll down to see your devices associated with your iCloud account, and select your old iPhone.
• Scroll down to see the Apple Pay section, and you should see “Action Card.” Tap “Remove Card.” This will remove all your cards on your wallet, including your Action Card.
• Once the card is removed from your old iPhone, you can log into the eAccounts app on your new iPhone and follow the steps to add the card on your new phone.
• If you have a new Apple watch, you can follow the same steps to remove the card from the old watch.

Yes! The MAC card is your ID card and key to the campus. Use it to access meal plans, check out books, make copies, make purchases in the Bookstore, dining facilities and vending machines and even do your laundry. The MAC card allows residential students access to their residence halls and is required for entry to certain areas in the Campus Center as well as various buildings on campus.

When can I get my MAC card?

Your MACmobile will be available for download a few days before classes start. Keep an eye out for emails regarding instructions on how to get your MACmobile ID.

My MAC card was lost or stolen. What do I do now?

f you believe your MAC card has been lost or stolen, please take action right away to deactivate your card to prevent it from improper use.

DEACTIVATION BY CARD OFFICE

Come to the Card Office to request a new MAC card. There is a $25 fee to replace a lost, stolen, or damaged card.

When your new card is made, your old card is automatically deactivated and the funds on your Coastal Cash account, Dining Dollars, and meal plans will automatically transfer to your new card. It’s as simple as that!

ONLINE DEACTIVATION (EACCOUNTS, 24/7)

This method of card deactivation can be used any time, from any computer or the eAccounts app.

1. Login to your user account on the eAccounts site.
2. Click on the “Card Service” tab, or the “Deactivate Card” link in the right side menu.
3. Confirm that the card in the menu is yours, and click the “Deactivate Card” button.
4. Once your deactivate card request is submitted, your card will immediately be deactivated. You will receive a confirmation e-mail.
5. If you locate your lost card before it is replaced, you can reactivate the card by clicking “Activate Card” on the same page.
6. If your plastic card is truly lost or stolen, come to the Card Office to request a new MAC card. When your new card is made, funds on your Coastal Cash account will automatically transfer to your new card.

Does it cost anything to get a new MAC card?

Yes! The MAC card replacement fee is $25 for students requiring a plastic card, so please try to keep it safe!

Where can I use my Dining Dollars?

You can use your Dining Dollars at the Mariners’ Galley and Dockside Deli located on Brunswick.

MARINER ACCESS CARD (MAC) AGREEMENT TERMS AND CONDITIONS:

The Coastal Cash Account: The Account is a record of pre-deposited funds accessed by the Cardholder for the purpose of purchasing products and services. There is no daily limit on the number of purchases that may be made and debited; however, no debits or charges shall exceed the amount of deposited funds. No interest shall be paid to the Cardholder on any balance in the account. The Cardholder understands and agrees that the Account shall not be used as a credit card or to obtain cash advances. The Cardholder understands and agrees that the Account is nontransferable. The Account is automatically activated when the Cardholder’s MAC is issued. Deposits may be made by cash, or credit card (MasterCard, Visa, Discover, and American Express). Deposits can be made as follows: (1) At any Value PHIL Machine (located in the Library and Lakeside Village Lobbies); (2) Online, via eAccounts, using MasterCard, Visa, Discover and American Express.

Transaction Fees: There are no charges assessed to the Cardholder for any retail transaction(s)

The MAC: The mechanism for accessing the Cardholder’s Account shall be the MAC, herein referred to as “Card.” The Cardholder must present his/her Card at the time of use in order to purchase products or services.

Lost, Stolen, or Damaged, or Replacement Cards: Lost, stolen, or damaged cards, and the balances they contain, are the responsibility of the Cardholder. The College of Coastal Georgia assumes no responsibility for withdrawals from a lost or stolen card. Lost, stolen, or damaged Cards may be reported at the Card Office or by calling us at (912) 279-5748 during regular business hours. Cards lost or stolen after Card Office regular business hours should be suspended via the CCGA eAccounts website. Cards may be replaced at the Card Office located in the Andrews Center on the Brunswick Campus during regular office hours in accordance with current policies. A replacement fee of $25 will be assessed. Found Cards are to be returned to the Card Office. The Cardholder will be contacted via CCGA email, and the Card will be held in the Card Office until claimed. Card replacements due to name change will be assessed a fee of $10.

Effective Date: These terms and conditions are effective twenty-one (21) days from July 1, 2019, and shall remain in force until written notification is received.

Error Resolution: If there is an error on a receipt, or if the Cardholder would like more information about a specific transaction, the Card Office may be contacted by telephone at 912-279-5748 or by mail within sixty (60) days of noticing the error. In the event of verbal notification, the Card Office may require that the Cardholder submit a written notification within ten (10) business days. When making a request for an adjustment to the Account, the Cardholder must furnish the following information: (1) the Cardholder’s name and Account number; (2) a description of the transaction in question and explanation of the discrepancy; and (3) the dollar amount of the transaction in question. The Card Office will investigate the Cardholder’s request within ten (10) business days. If any error is found, the Card Office will make necessary adjustments to the Cardholder’s Account. If no error is found, the Card Office will provide the Cardholder with a written explanation within three (3) business days of the conclusion of the investigation. The Cardholder may request copies of the document(s) used to conduct the investigation. Purchase Refunds and Returns Merchandise may be accepted for return in accordance with the refund policy in effect at the place of purchase of the product(s) or service(s). Any refund(s) shall be credited to the Cardholder’s Account; no cash refund(s) will be made for any purchase made with the Card.

Purchase Refunds and Returns: Merchandise may be accepted for return in accordance with the refund policy in effect at the place of purchase of the product(s) or service(s). Any refund(s) shall be credited to the Cardholder’s Account; no cash refund(s) will be made for any purchase made with the Card.

Coastal Cash Account Closure: The Account may be closed if the Cardholder ceases to be a student (upon graduation or official withdrawal from the College of Coastal Georgia) or employee of the College of Coastal Georgia. Refunds in excess of $10 may be applied for at the Card Office by completing a Refund Request Form. Only amounts in excess of $10 will be refunded. For a student or an employee, the College of Coastal Georgia will mail a check, equal to the amount of the refund to the address indicated on the Refund Request Form within 30 days of receipt. Effective June 20, 2018, and annually on May 30th thereafter, cards that have been inactive for at least 12 months will be charged a $25 inactivity fee. If the balance is less than $25, the entire balance will be collected. The Card Office reserves the right to close any Account that is inactive for twenty-four (24) months or more and any remaining balance in the Account will be forfeited.

Dining Dollars: Dining Dollars are funds included in certain Residential meal plans that can be used at any of the dining facilities at either campus, but cannot be used in the vending machines. If a student makes a purchase from a dining facility and has funds in both the Dining Dollars and Coastal Cash accounts, Dining Dollars will be accessed first until exhausted unless otherwise requested at the registers Dining Dollar balances remaining at the end of each semester will be posted to the next semester that the student is registered for each Academic year. Unused Dining Dollars, in excess of $10.00, remaining at the end of the Academic year, will be credited to the student’s account. If the Cardholder ceases to be a student or employee of the College of Coastal Georgia due to separation (graduation, official withdrawal or no longer employed), a refund of remaining Dining Dollars, in excess of $10.00, will be mailed to the last known address within Thirty (30) days of the last day of the semester.

Receipts: If the point of sale terminal is equipped to provide a receipt, the Cardholder will either receive a receipt as a matter of course or upon request. It is the Cardholder’s responsibility to ensure that the receipt is correct.

Disclosure of Account Information to Third Parties: Information about the Cardholder’s Account will be disclosed to third parties only for the following reasons: (1) in order to complete a transaction; (2) in order to comply with a government agency or court order; (3) in conjunction with all other cardholder accounts in the aggregate but not specific in regard to any individual’s account; or (4) with Cardholder’s written permission.

Changes in Terms and Conditions: The terms and conditions of this Agreement are effective and remain binding until the Cardholder is otherwise notified in writing. If any changes are made to the terms and conditions, the Card Office shall provide the Cardholder with notice of change(s) at least twenty-one (21) days in advance of the effective date. Prior notice need not be given where immediate change in terms and conditions is necessary to maintain or restore the security of the Account.

Governing Law: This agreement shall be governed by and construed in accordance with the laws of the State of Georgia.

DO NOT punch holes in your MAC. This will deactivate the chip embedded in the card.

Revised July 1, 2019